INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What payment methods do you accept?

We accept payments through Bkash, Nagad, and Rocket, making it easy and secure for you to complete your transactions.

2. How long does delivery take?

Delivery typically takes 5–7 business days for standard shipping within Bangladesh. Delivery times may vary depending on your location and external factors like weather or courier delays.

3. Do you offer cash on delivery (COD)?

Yes, we offer cash on delivery (COD) for selected items and locations. During checkout, you will see if COD is available for your order.

4. What is your return and refund policy?

If you receive a defective or incorrect product, you can request a return or refund within 7 days of delivery. Please ensure the product is unused, in its original packaging, and includes the receipt. Contact our customer service team for assistance.

5. How can I track my order?

Once your order is shipped, we will send you a tracking ID via SMS or email. You can use this ID on the courier’s website or contact us for help tracking your package.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS