FREQUENTLY ASKED QUESTIONS
We accept payments through Bkash, Nagad, and Rocket, making it easy and secure for you to complete your transactions.
Delivery typically takes 5–7 business days for standard shipping within Bangladesh. Delivery times may vary depending on your location and external factors like weather or courier delays.
Yes, we offer cash on delivery (COD) for selected items and locations. During checkout, you will see if COD is available for your order.
If you receive a defective or incorrect product, you can request a return or refund within 7 days of delivery. Please ensure the product is unused, in its original packaging, and includes the receipt. Contact our customer service team for assistance.
Once your order is shipped, we will send you a tracking ID via SMS or email. You can use this ID on the courier’s website or contact us for help tracking your package.